The office reads every message. Name the unit (A–D), cite the slot number if you have one, and say what you need. Replies go out during regular U.S. Eastern Time business hours.
Find your category on the time card — quoting SL-36 or SL-51 gets a sharper answer than describing the service loosely.
A written reply from the office, generally within two business days — messages are answered in the order they reach the front desk.
No applications, placements, engagements, or payment requests through this channel — see the Terms of Service.